Frequently Asked Questions
How long does shipping take?▼
We offer standard shipping within 3 to 5 business days. Expedited options are available at checkout for those who need their beauty essentials delivered even faster.
What is your return policy?▼
If you are not completely satisfied, return your unopened products within 30 days for a full refund. We strive to make every Lumene experience a positive one.
Which payment methods do you accept?▼
We accept all major credit cards, PayPal, and Apple Pay. Your transactions are secure and encrypted to ensure your personal information remains safe while you shop.
How do you ensure product quality?▼
Lumene products are crafted with premium Nordic ingredients and undergo rigorous dermatological testing. We guarantee the potency and purity of every formula delivered to your door.
What Our Customers Say
“The Vitamin C serum gives me an incredible natural glow without feeling greasy or heavy.”
“Finally found a moisturizer that keeps my sensitive skin hydrated all day in the harsh winter.”
“I love how lightweight the CC cream feels while providing perfect, even coverage for my redness.”
